FAQs

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Carpet Cleaning FAQ

Get answers to common questions related to carpet cleaning before you schedule an appointment. This page provides brief answers to some of the most frequently asked questions that we get from our customers. If you have questions that aren’t addressed on this page, you can also give us a call at 718-840-3503 to speak with one of our professional cleaners. Our goal is to always provide you with the best overall service when cleaning your carpets or rugs.

Can You Remove This Stain?

This is perhaps the most common question we receive, and the answer is almost always yes. Removing stains and spots from carpets or rugs is an important part of our business. To help accomplish this goal we have powerful (yet safe) stain removal products that can help to release even the most set in stains.

Do You Do Carpet Cleaning for Businesses?

Absolutely. Cleaning the carpets of businesses is an important job, and one that requires a special approach. In most cases these carpets will be heavily trafficked, and usually by people who track in dirt and debris from the outside. Our team can come out at a time that is convenient for your business and get your carpets looking like new again.

How Much is it to Get My Carpet Cleaned?

This will depend on a number of different factors including how large the area that needs to be cleaned is, whether there are stairs that need to be cleaned, what (if any) stains are present, and much more. To get an accurate estimate on your job you can give us a call and speak with one of our customer service professionals. We’ll go over the details of the work you need done and let you know how much it will cost.

Can You Fix My Damaged Rug?

In almost all cases we can repair or restore your rug so that it looks like new again. It is not uncommon to have your carpet damaged and we have the tools, materials, and experience needed to bring everything back to the way it should be. For simple jobs we can complete the repair right in your home or business. For more serious repairs, we will bring the rug back to our facility to get it done, and then return it to you.

Are Your Cleaning Products Safe?

Yes! We know how important it is for our customers to have a safe and healthy home. Keeping your carpets properly cleaned is an important step in this goal. To help you to maintain a healthy environment we use only safe and effective cleaning products.

How Can I Schedule an Appointment?

To book an appointment with one of our carpet or rug cleaning machines you just have to give us a call. We’ll go over the available dates and times and find one that will work with your schedule. Our number is 718-840-3503. Thank you for taking the time to learn more about Rug Cleaners NYC and getting answers to your questions. We look forward to hearing from you soon.